This Privacy Policy explains how Zenous collects, uses, and protects personal data across our website, products, and services.
We collect information you provide directly (such as account details, support requests, billing data) and information collected automatically (such as device data, IP address, usage logs, cookies, and similar technologies).
We process personal data to operate and improve the Services, provide support, personalize experiences, communicate updates and security notices, process payments where applicable, and comply with legal obligations.
Where applicable, we rely on the following legal bases: performance of a contract, legitimate interests (such as securing and improving the Services), compliance with legal obligations, and consent where required for specific activities (e.g., certain marketing or cookies).
We use cookies and similar technologies for authentication, security, analytics, and to improve the Services. You can manage cookies through your browser settings; disabling some cookies may affect functionality.
We may share personal data with trusted service providers (such as cloud hosting, analytics, payment processors), professional advisors, and as required by law. We do not sell personal data.
We retain personal data only as long as needed for the purposes outlined in this Policy or as required by law, then delete or anonymize it.
We implement technical and organizational measures designed to protect personal data. No system is completely secure; report any suspected security issues to [email protected].
If personal data is transferred outside your jurisdiction, we use appropriate safeguards, such as standard contractual clauses, to protect it.
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You may also withdraw consent where processing is based on consent.
You can opt out of marketing emails by using the unsubscribe links in messages or contacting us at [email protected]. We may still send essential transactional or security communications.
The Services are not directed to children under the age of 16, and we do not knowingly collect personal data from them. If you believe a child has provided data, contact us to delete it.
We may update this Privacy Policy from time to time. Material changes will be noted by updating the date above and, where appropriate, providing additional notice.
For questions or requests regarding privacy, contact us at [email protected] or write to Zenous, Attn: Legal, Madrid, Spain.